Wednesday, May 31, 2017

OC Transpo is not very Customer Friendly

This afternoon I spent at least an hour weaving my way through the Saint Laurent Transit Station with about 90 other folks in order to purchase a bus pass for June. There were numerous senior citizens walking with canes and looking visibly tired. And there was no place to sit down except for a few minutes as we passed the bench inside the southern side of the Station: the ones used by customers who are waiting for buses going west. Other than that there wasn't a chair in sight even though there were a few places where seating of some kind could have been made available to those in need. A helping hand would have been nice too. And to top it all off there were only two sales clerks available. I wasn't too impressed to say the least

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